What role will digital marketing play in the Metaverse?

metaverse marketing


Everybody seems to be talking about the metaverse, but what is it and how will it impact digital marketing? The metaverse is a network of virtual worlds that replicates the physical world in which we live using a series of different technologies. These include social media, augmented reality (AR), virtual reality (VR), artificial intelligence (AI) and digital currencies. The metaverse is essentially a 3D model of the Internet, which offers an abundance of opportunities for businesses, as well as users and participants looking to socialise, have fun, play, work and make connections. 

What role will digital marketing play in the metaverse?

Digital marketing has the potential to play a pivotal role within the metaverse. The metaverse is a dynamic, multi-dimensional network of virtual spaces and technologies, which offer new, unique opportunities for companies and brands looking to promote, market and sell products and services and raise brand awareness. Over 95% of Fortune 500 companies already rely on at least one social media platform to market their business, but there is scope to go much further when entering the world of marketing in the metaverse (source). Here are some key considerations:

  • Multichannel marketing

The metaverse comprises a mixture of platforms, which makes multichannel marketing easier and more impactful. Combine technologies and worlds that are popular among your target demographic to reach the right audiences and build deeper, stronger connections. 

  • Immersive experiences

One of the most exciting aspects of the metaverse is the possibility of offering customers and prospective buyers the opportunity to enjoy immersive experiences. Through innovative technologies like AI and AR, customers can catapult themselves into different worlds and gain a different perspective of services and products promoted by brands they follow or new businesses they stumble across. Technology has the power to deliver interactive, engaging, captivating campaigns, which go beyond sharing images or video clips. 

  • The growing importance of local SEO

Local SEO was already growing in stature before the rise of the metaverse, but it is now more important and influential than ever. Search engines, such as Google, use new technologies to show people capabilities and options in the metaverse. For businesses that offer home accessories, paint or furniture, for example, AR and VR combine with directories and local listings to provide personalised 3D experiences that enable customers to effectively try before they buy. 

  • Customer-focused content

Using new technologies within the metaverse, companies can create even better content, which targets specific audiences, enhances appeal and improves outcomes by using AI tools and adding intelligent features. 


The metaverse is a topic on everyone’s lips at the moment. A virtual world comprising multiple platforms and technologies, the metaverse is a 3D network, which mimics life in the real world. The metaverse offers opportunities for participants looking to socialise, work and have fun, but it also offers businesses and brands the chance to optimise marketing strategies and utilise new tools and techniques to engage with customers, provide immersive experiences and create intelligent, customer-focused, personalised content. 

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