Meeting Policy

Booking a Meeting

  • Initial consultations are free up to the first hour.
  • Subsequent hours are charged at £75 per hour.
  • You will be notified before any charges.

Timing

  • Arrive 10 minutes prior to your meeting so you can get settled and ready to start.
  • If you are more than 10 minutes late the meeting will be cancelled.
  • If your free consultation was cancelled due to lateness, you will not able to reschedule another one for free.
  • If you are late to any of your subsequent meetings you will be charged for cancellation.

Digital Meetings

  • Set up your laptop/phone/tablet/desktop 10 minutes prior to your meeting to allow for any unforeseen events (I.e. unexpected necessary update)
  • You will be sent a link up to 15 minutes prior to the meeting via email.
  • Check your camera is working correctly prior to the meeting.
  • Check your microphone is working correctly and the audio is audible (mic test) prior to your meeting.
  • If you are more than 10 minutes late for your meeting it will be cancelled and charged for the booked time.

Type of Physical Meetings

  • Internal (Our premises).
  • External within 10 miles no charge.
  • External outside 10 miles £15 travel surcharge.
  • Outside M25 - £75 for first hour and £25 per hour travel, accommodation must be provided if needed.

Cancellations

  • Must be 4 hours before internal meeting.
  • Must be 6 hours before external meeting.
  • Must be 24 hours before if it is an external meeting located outside the M25.
  • Cancellations must be made via telephone or email to the team member you are booked with. If you try to cancel via any other means you may still be charged a cancelation fee.
  • Meetings cancelled outside the allowed times will be charged at £75 per hour booked and any expenses incurred.